CarTeam Used Car User Service Agreement

Update Date: March 15, 2024

Effective Date: March 15, 2024

 

1. Preface

1.1 Welcome to the services provided by CarTeam Automotive Technology Co., Ltd. and its affiliates (hereinafter referred to as "CarTeam" or "we").

 

1.2 CarTeam is a platform that provides diverse enterprise management and collaboration functions, including various client applications, mini-programs, and the website located at www.dopamima.com.cn. The various websites, services, products, applications, and content related to CarTeam are collectively referred to as "this service" in this User Service Agreement. Individual users and authorized users are collectively referred to as "you".

 

1.3 This Agreement is a binding agreement between you and us, outlining the terms and conditions that you must adhere to when downloading, installing, registering, logging in, and using (collectively "using") this service. Your use of this service indicates that you confirm you have the complete civil capacity and competence to perform civil acts to comply with this Agreement; otherwise, you should not use this service.

 

1.4 Prior to using this service, please carefully read and fully understand this Agreement. Important content such as disclaimers or limitations of liability will be highlighted in bold for your attention, and you should focus on reading them. If you are a natural person under the age of 18, please read and fully understand this Agreement with the accompaniment of your legal guardian and obtain the consent of your legal guardian before using this service.

 

2. Individual Users, Authorized Users, and Customers

2.1 When you use this service, you may have two different identities, including individual users and authorized users. The relevant definitions are as follows:

- (1) Individual User: A natural person who registers and uses this service in their personal capacity.

- (2) Authorized User: Refers to a natural person who is authorized or invited by the customer to join the organizational structure built on CarTeam and use this service. This includes team creators and administrators. Specifically designated individuals by the customer to configure this service, exercise backend management permissions are referred to as administrators (referred to as "customer administrators" in this privacy policy); the individual originally representing the customer to create the team is called the team creator.

- (3) Customer: Refers to a legal entity or other organization that registers for this service account through an authorized natural person, establishes organizational structure, and enjoys management privileges. The customer can invite individuals to join its organization as authorized users.

 

2.2 Individual users, after registering a personal account, can use this service for personal use. Upon logging in, within the constraints of the law and this agreement, individual users can independently decide to upload, view, or delete user content or personal information.

 

2.3 Customers may invite authorized users by sending (or instructing us to send) text messages, email links, or other methods. You agree not to share the information provided through email links, invitation links, or other authorization methods with anyone other than the customer's staff who invited you to use this service. Also, to enable you and other authorized users of the customer to enjoy certain functions of this service, the customer may provide your information to us and other authorized users of the customer. The customer's collection, use, and sharing of your information should comply with relevant legal requirements. We will only process your information based on the customer's request and will not be legally responsible for the customer's related actions. For the handling of authorized users' personal information and user content , please refer to the 《CarTeam Privacy Policy》 in detail.

 

2.4 As an authorized user, the customer will manage your authorized user identity and related rights based on that identity. This includes but is not limited to joining, deleting, adjusting permissions, and restricting service content. Y ou agree to use this service within the customer's authorized scope and norms, while complying with relevant service standards. If you lose your authorized user identity, we have the right, based on the customer's instructions, to simultaneously delete or transfer service content based on that identity. Please note that the customer is solely responsible for fully explaining and informing you of all customer policies and practices related to your use of this service, as well as any settings that may affect, limit your use of the service, or access to customer data. We do not bear any responsibility in this regard.

 

2.5 Regarding the use of this service by authorized users, if there are conflicts between this Agreement and other agreements concluded between us and the customer, the other agreement shall prevail. If you are using this service as an authorized user or an outsourcing vendor, you understand that this service is intended for workplace tool usage by the customer and not for personal consumer use.

 

2.6 If you register for this service on behalf of the customer, you undertake that you have obtained full authorization from the customer to accept and comply with all the contents of this agreement on their behalf. In this case, the customer will bear legal and financial responsibilities for your use of this service. If the customer separately reaches other agreements with CarTeam for the use of this service and if there are conflicts between this Agreement and the content of such other agreements, the content of the separately reached other agreements shall prevail. For matters not mentioned in this Agreement, the provisions of the separately reached other agreements shall prevail.

 

3. Regarding Accounts

3.1 Account Registration and Activation

3.1.1 You can register an account to use this service through the registration interface provided by this service or other software provided by us. You have the right to choose a character combination that is legally compliant and meets the requirements of this service as the name for your account. You may also independently set a password that meets security requirements for your account. The account and password you set are your credentials for logging in and using this service, as well as any other software and related services provided by us. It is essential to maintain and update your personal information and any other data provided to us on time to ensure the accuracy and completeness of the data.

 

3.1.2 After a customer opens this service through an authorized natural person (i.e., the creator), the customer can appoint customer administrators with different backend management system management permissions. Customer administrators can be one or more individuals, as set by the customer and existing customer administrators. Customer administrators can upload, manage, and maintain contact information or other related information of authorized users within this service, and can invite members to join to facilitate communication, office work, organizational management, business process handling, and various other functions. The customer is responsible for informing authorized users and obtaining their consent for the customer's acquisition of the mentioned information, and we will not be liable for the actions of the customer.

 

### 3. Account Usage and Security

3.1.3 You understand and undertake that the account you set up must not violate national laws, regulations, or the relevant rules of this service. The information used for your account, such as the account name, avatar, and bio, provided for using this service, and other information provided to us, must not contain illegal or inappropriate content. Without permission, you must not use someone else's identity (including but not limited to using someone else's name, title, logo, avatar, or any other means causing confusion) to register an account, nor should you register accounts maliciously. During the use of the account, you are required to abide by relevant laws and regulations and refrain from engaging in any activities that harm national interests, violate the legitimate rights of other citizens, or damage societal morality. We reserve the right to review the registration information you submit. For registration information that violates the provisions of this clause, we may, as appropriate, refuse registration, block or remove illegal or non-compliant content, suspend usage without notice, freeze accounts, cancel accounts, or take other measures. You shall bear any losses incurred due to your inability to use the account or its related services and functions as a result of this.

 

3.2. Account Use and Security

3.2.1 You understand and agree that we own the rights and interests related to the service account, and after the first login, you will receive the right to use the account. Your account is for personal use only, and without written consent from us, it is forbidden to gift, borrow, rent, transfer, sell, or allow others to use your account in any form.

 

3.2.2 You are responsible for maintaining the security and confidentiality of your account and password. If someone uses your account without permission or any other security issue occurs, you should promptly notify us. In cases of lost accounts or forgotten passwords, you can follow the appeal procedures we provide to request account or password recovery. You understand and acknowledge that the password recovery mechanism only verifies whether the information provided in the appeal matches the system records and does not verify whether the appellant is the rightful user of the account. Exercise caution and use your own judgment when dealing with network information related to loans, investment, financial management, account passwords, advertisements, or promotions that involve property.

 

3.2.3 You fully understand and agree that you are responsible for all activities under your account, including any content posted and any consequences thereof. You must exercise judgment when interacting with content while using this service and assume all risks arising from the use of such content, including risks stemming from reliance on the accuracy, completeness, or usefulness of the content. We cannot and will not be held responsible for any losses or damages resulting from the aforementioned risks.

 

3.2.4 After you complete the registration and login and undergo reasonable and necessary identity verification, if you are an individual user, you may browse and modify the personal identity information you provided. If you are an authorized user, you need to have the customer's administrator modify the submitted identity information. You understand and agree that, for security and identity verification purposes (such as account or password recovery appeal services), you may not be able to modify the initial registration information and other verification information provided upon registration.

 

3.2.5 You understand and agree that if you do not perform the initial login after registering or if you do not log in and use the account for a continuous period exceeding 12 months, we have the right to reclaim your account. If your account is reclaimed, you may not be able to log in and use this service using the account you previously held, and the usage records associated with your account will not be recoverable. Before reclaiming your account, we will provide appropriate prompts. If, after receiving such prompts, you fail to log in and use the account within a certain period, we will proceed with the account reclaiming process.

 

3.3 Account Freeze

Your account may be frozen or have all or part of its privileges or functions restricted under the following circumstances:

(1) Violation of applicable laws, regulations, policies, or legal documents.

(2) Requests from national authorities (including but not limited to courts, procuratorates, public security agencies).

(3) In order to ensure the operation and transaction security of this service, if you engage in or attempt to engage in activities that disrupt or undermine the fair trade environment or normal transaction order of ours and affiliated companies, or if you use names, brands, or any other identifiers in Chinese or English (full names or abbreviations), numbers, domain names, etc., that are likely to cause confusion with us and affiliated companies.

(4) You are subject to complaints from others, and the other party has provided relevant evidence, while you have not provided contrary evidence as per our request.

(5) Through reasonable analysis, we determine that there are abnormalities in your account operations, profits, or redemptions.

(6) Ownership disputes over the account.

(7) Violation of this agreement, rules, and other relevant agreements.

(8) We reasonably judge that you have engaged in activities similar in nature to the above or that have created similar risks.

 

3.4 Account Cancellation

3.4.1 When the termination of your use of this service is required, based on your different roles, you can apply for account cancellation using the following methods. However, you are still responsible for your actions during the usage of the service before the account cancellation:

(1) If you are an individual user, you can submit a request for cancellation of your personal account online by clicking on the personal avatar on your mobile phone, selecting System Settings - Account and Security. Upon reasonable and necessary verification of your personal identity, security status, device information, infringement complaints, etc., we will assist you in canceling the account and delete or anonymize all data under your account, except as required by laws and regulations.

(2) If you are an authorized user, and your account is part of the enterprise user's office tools, you can submit a request to exit the team and cancel the account to your organization or enterprise, to be handled by the customer administrator. Additionally, if the administrator of your organization or enterprise sets you to a resigned status within this service, the account you use will be canceled.

 

3.4.2 Before canceling your account, we will verify your personal identity, security status, device information, etc., and assist you in completing the cancellation after confirming that there is no balance in your account. You acknowledge and understand that the act of canceling an account is irreversible. After your account is cancelled, we will delete relevant information about you or anonymize it, except as stipulated by laws and regulations or as otherwise processed according to the customer's needs for the enterprise-controlled data.

 

3.4.3 We reserve the right to freeze, cancel your account, and delete or anonymize the data and files you have stored without needing to bear any responsibility if you violate applicable laws and regulations or breach this agreement. Any resulting loss of data, information, etc., due to the use of this service is to be borne by you.

 

4. Your Right to Access and Use the Service

4.1 Within the terms and conditions set forth in this agreement, we grant you the right to access, use this service, and access CarTeam's content (as detailed in section 9 of the definitions). CarTeam's content is only accessible through the use of this service. This authorization is non-exclusive, limited, non-transferable, revocable, and grants you access to CarTeam's content. CarTeam reserves all rights associated with this service and CarTeam's content. Without prior written consent from us (or our authorized parties), you may not copy or use this service and CarTeam's content in any form, including but not limited to reproduction, adaptation, distribution, transmission, broadcast, display, sale, licensing, vertical searching, mirroring, or any other unauthorized access and use.

 

4.2 We may from time to time provide trial services or features to unspecified customers or invited customers. You understand and agree that trial services will be provided on an "as is" and "as available" basis. To the extent permitted by law, we may only provide limited technical support for trial services or may not provide technical support in some instances. We may also change or discontinue the provision of trial services at any time without prior notice. You understand that we are not obligated to finally release or sell any trial products or services, or to combine them with existing products to provide services to you.

 

4.3 You understand and acknowledge that the functions described in this agreement may only be available to certain users or may be provided in specific ways (such as for a fee). The services you can actually enjoy when accessing and using this service are based on the actual content we provide to you.

 

4.4 To enhance user experience, fulfill new user demands, ensure the security and stability of products and services, or comply with legal and regulatory requirements, we may periodically update software or make changes (including but not limited to modification, upgrade, migration, develop new features, change, suspend, or terminate certain features) to this service, systems, and software. This service may be interrupted or suspended for a reasonable period due to the aforementioned reasons, and you agree that we are not liable for this action. Whenever possible, we will reasonably notify you of these matters. In cases of non-routine maintenance due to force majeure, underlying operators, and other reasons, we will notify you in a reasonable manner as much as possible after the occurrence.

 

5. User Code of Conduct

5.1 Behavioral Requirements

You should correctly configure and use this service and take certain security measures to protect and back up your content. You declare and warrant the security, stability, and effectiveness of the algorithms, models, data, products, and services you access through this service. This should not include any other software programs, viruses, worms, trojans, or other harmful computer code, files, scripts, or programs. Additionally, the data should not contain any characteristics of malicious software. You are responsible for and bear the consequences of any security vulnerabilities caused by your content, including but not limited to viruses, trojans, worms, or other harmful programs, and for any security vulnerabilities caused by not using the service in accordance with this agreement.

 

5.1 Your Use of the Service Must Not:

5.1.1 Interfere with, disrupt, modify, or have additional influencing effects on the normal operation of this service using any plugins, attachments, systems, programs, or third-party tools that are unauthorized or unlicensed by us. This includes but is not limited to using automated scripts to collect information from this service or interact with this service, massively consuming the system or network bandwidth resources, placing a heavy load on the system or causing network or server congestion that affects smooth system operations.

5.1.2 Engage in any behavior that threatens computer network security, including but not limited to:

(1) Illegally invading networks, disrupting normal network functions, or stealing network data.

(2) Providing specialized programs or tools for activities that threaten network security, such as unauthorized intrusion, disrupting normal network functions and protective measures, or stealing network data.

(3) Providing technical support, advertising, promotions, payment settlements, etc., to individuals engaged in activities threatening network security.

(4) Using unauthorized data or accessing unauthorized servers/accounts.

(5) Unauthorized access to public computer networks or others' computer systems to delete, modify, or add stored information.

(6) Attempt to probe, scan, or test weaknesses in the system or network of this service or perform other acts that are an attempt to disrupt network security.

(7) Willfully disrupt the normal operation of this service's system or website, deliberately spread malicious software or viruses, or engage in other behaviors that disrupt normal network information services.

(8) Forge TCP/IP packet names or portions thereof.

(9) Reproduce, imitate, modify, translate, adapt, loan, sell, transfer, lease, or publicly disseminate related services on the information network, or reverse engineer, reverse assemble, compile, or attempt to discover the source code of this service in any other manner.

(10) Maliciously register CarTeam accounts, including but not limited to frequent or batch account registration.

(11) Engage in other activities that violate laws, regulations, agreements, our relevant rules, or infringe upon the legitimate rights of others.

5.1.3 Use this service for advertising purposes or any commercial promotions, or copy, distribute, license, transfer, rent, or sell this service in whole or in part.

5.1.4 Bypass any measures we may use to block or limit access to the service.

5.1.5 Integrate this service or any part of it into any other program or product.

5.1.6 Impersonate others or other organizations, or make false or inappropriate statements about your identity or your relationship with others or other organizations, including giving the impression that the content you upload, publish, transmit, disseminate, or provide is from this service.

5.1.7 Use or attempt to use another person's account, service, or system without our authorization, or create a fake identity within this service.

5.1.8 Engage in information communication, beyond the normal purpose of communication between friends or users, for instance, to send advertisements, spam, harassment, or illegal or non-compliant information, by adding yourself or causing others to add you as a friend using any means.

5.1.9 Use this service in high-risk scenarios or for specific purposes such as operating nuclear facilities, aircraft navigation and communication systems, air traffic control, life support systems, weapon systems, etc. CarTeam will not be responsible if you use this service for high-risk scenarios and such use leads to injury, property loss, or environmental damage.

5.1.10 Engage in activities that violate laws and regulations, this code of conduct, CarTeam's related rules, or infringe upon the legitimate rights of others.

 

5.2 Content Norms

5.2.1 The content you develop, create, utilize, upload, comment on, publish, transmit, disseminate, store, or share using this service (including but not limited to unpublished content shared on this service) should consciously comply with relevant laws and regulations. Otherwise, we have the right to take immediate corresponding measures. You must not create, duplicate, store, publish, transmit, or distribute the following types of information using this service:

(1) Violates the basic principles established by the constitution.

(2) Endangers national security or divulges state secrets.

(3) Subverts the state regime or incites separatism or acts to undermine national unity.

(4) Damages national honor and interests.

(5) Propagates terrorism or extremism.

(6) Promotes ethnic hatred or discrimination, disrupting ethnic solidarity.

(7) Incites regional discrimination or regional hatred.

(8) Undermines state religious policies, propagates cults and feudal superstitions.

(9) Fabricates or disseminates rumors, false information, disrupts economic or social order, or destabilizes social order.

(10) Spreads or promotes obscenity, pornography, gambling, violence, murder, terrorism, or incites criminal behavior.

(11) Endangers network security, utilizes networks for activity that threatens national security, honor, and interests.

(12) Insults or defames others, infringes upon others' legitimate rights.

(13) Violates other people by threatening them with violence, engaging in human flesh search.

(14) Misinterprets, debases, defiles, or denies the heroic deeds and spirit, insults, defames, or in any other way harms the reputation, honor, and dignity of heroes and martyrs.

(15) Spreads vulgar language, harms social public order and good customs.

(16) Infringes upon the legitimate rights and interests of others such as privacy rights, reputation rights, portrait rights, intellectual property rights, etc.

(17) Any form of advertising, solicitation materials, "junk mail", "spam messages", chain letters, ponzi schemes, or any other prohibited solicitation form without our or the recipient's consent.

(18) Violates the legitimate rights of minors or harms the physical and mental health of minors.

(19) Other information that violates laws, regulations, public policies, social order, interferes with the normal operation of this service, or infringes upon the legitimate rights of other users or third parties.

 

5.3 If we discover or receive reports or complaints from others about users violating the terms of this agreement, we reserve the right to delete, block, and, depending on the severity of the offense, impose penalties on violating accounts, including but not limited to warnings, restricting or prohibiting the use of some or all functions, and account bans up to cancellation, and to publicize the results of this action without prior notice.

 

6. Third-Party Products and Services

6.1 We allow third-party applications to access the CarTeam open platform to provide services to you. You can use these third-party services by adding applications in the workspace. We also collaborate with third parties who provide certain features or services to you. For example, this service may include links redirecting to other online services or resources. While using third-party services, in addition to complying with the terms of this agreement, you are also required to adhere to the user agreements, privacy policies, and other related terms of the third party. You understand and acknowledge that third-party services are provided by the third-party service provider, and unless specified otherwise by laws, regulations, or this agreement, we do not hold any responsibility for third-party services.

 

6.2 You understand and agree that we may adjust the policies and services of this service and third-party applications. These adjustments may have an impact on our or third-party services (e.g., resulting in discontinuation of related services within this service or restrictions on the functions of third-party applications). Unless explicitly specified by law, we do not assume corresponding liability.

 

6.3 Before choosing to use third-party services, you should fully understand the functionality, service agreements, and privacy policies of third-party products or services and then decide whether to enable these services. If you are an administrator for a client and choose to enable third-party services based on client authorization, both you and the client should fully explain the situation to the authorized user and obtain their explicit consent before enabling the third-party service and providing personal information of authorized users to the third-party service provider (such as client contact information).

 

6.4 This service may contain links that direct to other online services or resources provided by third-party service providers. Since we cannot control your use of these third-party services or resources, unless otherwise specified in this agreement, your use of third-party services or resources is subject to agreements between you and the relevant third party, and we do not hold any liability for your use of third-party services or resources. The existence of these links does not signify our endorsement of the legitimacy or security of these third-party services or resources.

 

7. User Content

7.1 This service allows you to upload, create, or send digital information or materials (referred to as "user content"). You may also overlay or add other elements we provide, such as patterns, stickers, or virtual avatars, on your user content. You declare and assure that you possess all necessary rights to your content uploaded, stored, or shared via this service, and that our use, display, and retention of your content will not violate any laws or the legitimate rights of others. We do not assume any responsibility for your content or the content shared by others using this service.

 

7.2 If you share your user content with other users of this service, you thereby grant these users an unrestricted and free right to use your user content (including any related intellectual property rights) unless you expressly specify limitations to the other party. However, such specifications and limitations only apply to your relationship with the other party. You undertake to upload, transmit, provide, and share user content that you are willing and able to grant the aforementioned rights to via this service.

 

7.3 We do not assert any ownership rights over your user content. Please note that if you use this service as an authorized user, we will provide the client with choices for controlling, limiting, and managing the use of your user content. For example, the client can enable or disable access permissions to this service for authorized users, enable or disable third-party services, and manage permission, retention, and external sharing settings. The choices and decisions of enterprise users may lead to accessing, using, disclosing, modifying, restricting use, or deleting some or all of your user content. If you use this service on behalf of a client, you acknowledge that the client will fully explain the situation to the authorized users and obtain their explicit consent in advance.

 

7.4 This service is not a storage service, and we cannot and will not provide backups for your content, or any other content uploaded, transmitted, or provided by other users via this service. Even if your user content is deleted from this service, other users may continue to independently use and grant others the right to use your user content (e.g., the user may have saved a copy of your user content in their account).

 

7.5 For your user content, and the consequences of publishing, submitting, or transmitting that content via this service, you are solely responsible. You also agree not to submit any content or materials that violate applicable laws and regulations to this service.

 

7.6 We have established a complaint reporting channel. You can report various illegal or non-compliant activities, illegal dissemination, and harmful information content via our published complaint reporting channel or by sending an email to saas@dopamima.com.cn. When you make a complaint report, please provide preliminary evidence of your relevant rights or the illegal activity and content. We will promptly handle your complaint report in accordance with applicable laws and regulations. If the content you publish is reported by the relevant right holders, you can also appeal by submitting contrary evidence materials, and we will promptly handle it according to applicable laws and regulations.

 

7.7 You understand and agree that when you view the content provided by others on this service, you should judge for yourself and bear related risks. Without the express consent of the relevant rights holders, you are not allowed to use, copy, reprint, transmit, play, display, sell, license, or use such content in any way not explicitly permitted.

 

8. Data Privacy and Security

8.1 The use of this service is governed by the 《CarTeam Privacy Policy》 By using this service, you indicate that you have read, understood, and accepted all the provisions of this privacy policy. If you are under 18 years of age, before using this service, you should read and agree to this privacy policy jointly with your parents or other guardians under their supervision and guidance.

 

8.2 The "CarTeam Privacy Policy" may be periodically updated to reflect changes in applicable laws, regulations, standards, industry norms, or to reflect changes, updates, or new features of this service. After any updates to the "CarTeam Privacy Policy," if you continue to access or use this service, it indicates that you have read, understood, and accepted these updates.

 

8.3 We are committed to the protection of your personal information, and within the scope of commercial norms, we will make every effort to adopt technical measures or other security measures that are commensurate with this service to protect the security of your personal information. Despite this, we cannot guarantee the security or confidentiality of information transmitted by you over the internet or through the internet.

 

9. Intellectual Property

9.1 You understand and agree that unless we indicate otherwise or unless the relevant rights holder enjoys the rights according to the law, the intellectual property rights (including but not limited to copyrights, trademark rights, patent rights, trade secrets, etc.) and related rights of all products, technologies, software, programs, data, and other information contained in this service, including but not limited to text, images, audio, video, charts, interface design, layout framework, relevant data, or electronic documents (referred to as "CarTeam Content") belong to us or our affiliated companies. Without our written consent or the consent of the relevant rights holder, you may not for any commercial or non-commercial purpose, independently or with a third party, use or permit the use (including but not limited to monitoring, copying, re-publishing, distributing, disseminating, broadcasting, displaying, selling, licensing, mirroring, uploading, or downloading the content within this service) of any content.

 

9.2 You should equally respect intellectual property rights as we do. As a prerequisite for using this service, you agree not to infringe upon the intellectual property rights of any party during the use of this service (including but not limited to uploading or sharing materials protected by copyright law without authorization).

 

10. Breach and Compensation

10.1 If you violate this agreement and/or other service terms and rules that you should comply with, we have the right to take reasonable measures at our discretion without prior notice, including but not limited to providing advance warnings, restricting, suspending, terminating part or all of your use of this service, blocking or deleting the content you have uploaded, transmitted, or provided, limiting part or all of the functions of your account, freezing or permanently closing your account, and you shall bear the resulting consequences and losses. We have the right to publicize the results of handling and, based on the actual situation, decide whether to restore the use of the relevant account. We are not obligated to restore or return the deleted content. For suspected violations of laws and regulations, or activities allegedly involving illegal acts, we will preserve relevant records and have the right to report to the relevant competent authorities in accordance with the law, cooperate with investigations by the relevant competent authorities, and report to the public security organs, etc.

 

10.2 If you violate this agreement and/or other service terms and rules and cause third-party complaints, litigation, or claims, you should handle it yourself and bear all legal responsibilities. If your illegal or non-compliant actions cause any loss (including but not limited to legal fees and expenses) to us, our affiliates, partners, etc., or result in administrative penalties, you are required to make full compensation.

 

11. Limited Warranty

11.1 You understand and agree that this service is provided as is, based on existing technology and conditions. We will make the best efforts to provide you with consistent and secure services. However, due to various factors that may impact or interfere with the relevant services, we cannot guarantee, including but not limited to the following:

(1) your use of this service will fully meet your needs;

(2) this service will be uninterrupted, timely, secure, or error-free;

(3) any errors in this service will be rectified;

(4) this service will be compatible with your content or any hardware, software, systems, services, or data not provided by us.

 

11.2 To the extent permitted by law, other than as expressly stipulated in this agreement, we cannot provide any guarantees, assurances, or commitments to you. We may, without notifying you, change, suspend, withdraw, or limit all or part of the functions of this service for business or operational needs.

 

11.3 We will make the best efforts to ensure the security and stability of this service. However, you understand that we cannot always foresee and prevent all technical or other risks at all times, including but not limited to force majeure, viruses, trojans, hacker attacks, system instability, reasons related to basic operators, power supply failures, communication network failures, defects in third-party services, system updates and upgrades, government investigations, judicial administrative orders, third-party websites, etc., which may lead to service interruptions, data loss, inability to use normally, and other similar situations. In the event of such circumstances and where conditions permit, we will strive to promptly repair, but you agree that we will be exempt from any liability for losses arising from the aforementioned reasons. In the event of the aforementioned circumstances and the cancellation or termination of any orders or services based on such reasons (if applicable), you are still not exempt from your obligation to fulfill the corresponding payment obligations under this agreement for the services we have provided. Additionally, you need to configure your own computer equipment, network settings, and computer programs to use this service, and it is your responsibility to install antivirus programs on your devices.

 

11.4 For authorized users, you agree to the following responsibilities for the client:

- Inform them of the relevant client policies that may affect your use of this servic e.

(1) Inform you of the relevant client policies that may affect your use of this service;

(2) Obtain authorization from you regarding the rights and your use of this service when necessary;

(3) Based on the organizational needs of the client, handle the transfer and processing of specific user content;

(4) Respond to and resolve any disputes or controversies related to you or any authorized users stemming from or related to customer information or when the customer is unable to fulfill its obligations.

 

12. Limitation of Liability

12.1 To the extent permitted by law, we will not be liable to you for:

 

12.1.1 Any indirect, incidental, consequential, punitive, special, or exemplary damages, including but not limited to loss of profits, goodwill, reputation, opportunities, data loss, and third-party expenses. Unless otherwise explicitly stipulated by law, our maximum liability to you, regardless of the circumstances, is limited to the amount equivalent to the service fee you have paid to us for the month in which the loss occurred or our breach. These limitations and terms apply to any matters related to this agreement or any claims to the maximum extent allowed by law.

 

12.1.2 Any losses or damages caused to you by:

(1) Your use of any third-party products or services;

(2) Any modification or suspension of this service or any function within this service by us in any way;

(3 )Failure to provide accurate account information to us, or failure to protect the security of your account and password as required by this agreement;

(4) Other losses resulting from your violation of the terms of this agreement.

 

12.2 To the maximum extent permitted by law, any disputes between you and any third party (including but not limited to any mobile network service provider, rights owner, or other users) caused by your use of this service are directly related to you and the third party. You are solely responsible for excluding us from any liability and losses of any kind (direct or indirect) arising from such disputes.

 

13. Fees

13.1 When using this service on a mobile application, data usage charges, communication fees, and information charges may be incurred, and in the case of international roaming, costs may increase, all of which will be your responsibility. If you are unsure about these charges, you should consult your service provider before using this service.

 

13.2 You acknowledge that trials or other temporarily free services should not be considered as us waiving the right to charge you in the future. We reserve the right to notify you of the fee standards, methods, or related changes through the official website, announcements, or other appropriate means based on actual operational conditions. If you do not agree to the above modifications, changes, or paid content, you may choose to discontinue the use of the product or service.

 

14. Other Terms

14.1 Agreement Content & Revisions: This agreement includes the main text of the agreement and all the privacy policies, various rules, and notifications that we have already published or may publish in the future. The aforementioned content is an integral part of this agreement, with equal legal effect. To provide you with better service or due to changes in national laws, regulations, policy adjustments, technical conditions, product features, etc., we may revise this agreement in a timely manner. The revised content constitutes a part of this agreement. After the update, we will remind you of the updated content in an appropriate manner so that you can understand the latest version of this agreement in a timely manner. You can also view the latest version of the agreement terms on the website homepage or software settings page. If you have objections to the revised agreement content, you have the right to immediately discontinue using this service. If you continue to use this service after the revised agreement has taken effect, it indicates that you have agreed to accept the revised content of this agreement.

 

14.2 Applicable Law and Jurisdiction: The formation, effectiveness, performance, interpretation, and resolution of disputes of this agreement shall be governed by the laws of the People's Republic of China. If any provision of this agreement is adjudged or ruled invalid, these terms shall be reinterpreted and applied by adhering to the principle of being as close as possible to the original purpose of this agreement without violating the law, and without affecting the effectiveness of other terms of this agreement.

 

14.3 The signing place of this agreement is Haidian District, Beijing, People's Republic of China. In the event of any disputes arising from this agreement, the parties shall strive to resolve them amicably. In the event of failure to reach an agreement, you agree to submit the dispute to the People's Court with jurisdiction at the place where this agreement is signed.

 

14.4 Without our prior written consent, you may not transfer any rights or obligations under this provision to any third party. You understand and agree that we have the right to independently decide on operational strategies and transfer all rights and obligations under this agreement to our affiliated companies or other legal entities based on business operational adjustments. You acknowledge that in such cases, we are not required to obtain your consent and will strive to notify you in a reasonable manner.

 

14.5 We do not assert or enforce any provisions of this agreement shall not be deemed as waiving such provisions or relinquishing those rights.

 

14.6 For ease of reading and understanding, this agreement may be translated into multiple languages. In the event of conflicts among different versions, the simplified Chinese version of this agreement shall prevail.

 

14.7 The titles in this agreement are for convenience and reading purposes and do not affect the meaning or interpretation of any provisions in this agreement.